Posts Tagged ‘tracking’

Testing, Testing, Testing (Know What’s Getting You More Leads and Do More of It!)

Friday, January 30th, 2009

This is a guest post from John Clements, a Direct Response / Lead Generation Marketing consultant.
www.ClementsMktgGroup.com

Now that you’ve set up your tracking system, let’s look at why and what you should track.
Testing is the “’life blood” of direct response marketing. Testing is critical for all DR Lead Generation customer acquisition channels. If you don’t test, how do you know which are your best offer(s)? Your best list? Or your best creative package?

If you continuously use the same images, the same offers in the same vehicles – consumers will eventually see you in the same light as the furniture store that’s been going out of business for the past 7 years. There will be no urgency to “act now” in your message. “Sally, we don’t have to call for

now, they’re always on sale. Let’s wait for….” As the same images, offers and vehicles lose their response percentage, we call that package fatigue. It’s just tired. Testing can give you a fresh, new lead generator.Testing determines which of the “Triangle Elements” (to be discussed in future articles) works best together, either overall or in a particular marketing channel. With proper testing techniques, you can increase leads and your customers which will give you more business! How does more leads for the same cost sound? Good? That’s exactly what you’ll get with a valid testing strategy. Your lead or acquisition cost decreases. Additionally, by finding out what element(s) doesn’t work as well, you can save money by eliminating that element for one that does work. Then you can reallocate or replace those same funds you just saved into “working” pieces which, again, will increase your business. (more…)

Tracking: Do You Know Where Your Customers Are Coming From?

Monday, December 29th, 2008

This is a guest post from John Clements, a Direct Response / Lead Generation Marketing consultant.
www.ClementsMktgGroup.com

Your marketing expenses are probably the biggest variable you can control. Those advertising dollars could directly determine the amount of your profitability. Controlling your marketing is how can you stop wasting money and keep more it!

Now by “control,” I certainly am not advocating unnecessarily limiting your marketing spending; rather, I’m saying — spend wisely.

“How do I spend wisely?” you ask. By knowing absolutely, without question or assumption, what marketing programs or channels are the most to least effective, and eliminating the least effective ones. You can re-direct your marketing resources in those areas that are the most profitable.

Tracking is the answer to knowing what sources are working (or not) for your company, whether they are offers, lists, creative, or channel specific. Which call-center agents or event/show promoters are the most or least effective? Not just the ones that produce the most leads . . . but more importantly, which ones convert those leads/inquiries into the most appointments? And which ones ultimately result in installed business? (more…)

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