No matter the niche, all contractors experience losing a job to a lower bid. It’s frustrating, especially if you know your competitor has a rotten reputation. But it’s a problem that’s been around forever. So, what can you do about beating lower-priced competitors without lowering your rates or your standards?

First off, really get to know your prospect. Understand their needs, wants and top priorities. The industry is what you know best – you can relate to homeowners and really level with them. The better you understand the clients, the better your suggestions for their living space will be.

I had my house painted recently and the bid came in 60% lower than the other bids. I took the bait because it’s human nature to want to save money. I’m not experienced in house painting, so I didn’t know what kinds of questions to ask to ensure the job was done right – and on time. (more…)

I’ve worked with many contractors before. I liked them well enough, but didn’t love them. Currently, I’m working with five contractors in my other vacant home. Three of them are doing a complete bathroom remodel, the fourth is painting my entire house, and the fifth is doing a bunch of odd jobs like tiling, electrical, plumbing, and attic insulation.

Besides the quality of work, what separates great contractors from so-so contractors is attitude. The difference between like and love is referrals.

Surrounded by contractors – who will I refer?

Paint contractor – I told him I wanted the entire house painted except for the ceilings. He gave me a flat-rate quote, including paint. He didn’t have a checklist and he didn’t ask me any questions, except for how many colors I wanted. I told him he had two weeks to get the job done because I had bathroom contractors lined up for the following week and hardwood floor installation after that. (more…)